Important Contacts
ITEM CATEGORY BENEFIT PROVIDER PHONE WEBSITE/EMAIL ADDITIONAL INFO
Human Resources Benefits Department Roper St. Francis Healthcare (843) 720-8400 (Option 2) hrbenefitsteam@rsfh.com
Find a Doctor/ Schedule an Appointment Medical RSF Health Alliance network (843) 606-7237 Find a Doctor
403(b) Plan Retirement Fidelity Investments (800) 343-0860 www.netbenefits.com/atwork
Accident Insurance Income Protection The Hartford (866) 547-4205 https://benefitsclaims.thehartford.com
Basic Life Income Protection The Hartford (888) 755-1503 https://www.thehartford.com/employee-benefits/employees
Benefits Enrollment/ Changes Medical www.rsfbenefits.hrintouch.com
Child Care Your Family & Well-Being Roper St. Francis Learning Center (843) 722-2293
Claims and Plan Administration Issues Medical BlueCross BlueShield of South Carolina (888) 314-5059 www.southcarolinablues.com/rsf Login to My Health Toolkit
Critical Illness Insurance Voluntary Benefit The Hartford (866) 547-4205 https://benefitsclaims.thehartford.com
2022 Dental Dental Delta Dental (800) 335-8266 www.deltadentalsc.com
2023 Dental Dental Delta Dental of Ohio (800) 524-0149 www.deltadentaloh.com
Dependent Care FSA Flexible Spending Account Optum Financial (formerly known as ConnectYourCare) (844) 973-3919 https://rsfh.optumfinancial.com
Dependent Life Income Protection The Hartford (888) 755-1503 https://www.thehartford.com/employee-benefits/employees
Employee Assistance Program Your Family & Well-Being LifeMatters (800) 634-6433 Visit LifeMatters Password: RSFH1
Family Medical Leave Medical Sedgwick (previously known as York) (855) 577-6802 https://timeoff.sedgwick.com
Health and Wellness Classes Your Family & Well-Being Advantage Program (843) 724-2489 Wellness Classes and Events
Healthcare FSA Flexible Spending Account Optum Financial (formerly known as ConnectYourCare) (844) 973-3919 https://rsfh.optumfinancial.com
HSA Health Savings Account Optum Financial (formerly known as ConnectYourCare) (844) 973-3919 https://rsfh.optumfinancial.com
LifeMatters Family Services Your Family & Well Being LifeMatters (800) 634-6433 or text "hello" to 61295 to chat mylifematters.com - password: RSFH1
Long-Term Disability Income Protection The Hartford (800) 549-6514 https://benefitsclaims.thehartford.com
2022 Mail Order Pharmacy Prescription Drugs Express Scripts (888) 327-9791 www.express-scripts.com
myDIABETES Your Family & Well-Being Wellness Coach (843) 724-2126 WellnessWorksTeam@rsfh.com
2023 Pharmacy Prescription Drugs MedImpact (888) 783-1780 www.medimpact.com/web/longin
2023 Pharmacy--Home Delivery/Mail Order Prescription Drugs - Home Delivery/Mail Order Harness Health Partners (866) 775-5767 www.harnesshp.com
RethinkCare-Mindfulness App Your Family & Well-Being RethinkCare : https://connect.whil.com/sponsor/RSFH
RSFH Virtual Care Your Family & Well-being Roper St. Francis Healthcare https://rsfhvirtualcare.com
Rx Savings Solutions Prescription Drugs Rx Savings Solutions (800) 268-4476 www.rxsavingssolutions.com
support@rxsavingssolutions.com
Short-Term Disability Income Protection The Farmington, an Aon Company (Manhattan Life) (800) 621-0067 cs@farmingtonco.com
Student Loan Relief Financial Wellness Fiducius (513) 645-5400 https://rsfh.myfiducius.com/register
Supplemental Life Income Protection The Hartford (888) 755-1503 https://www.thehartford.com/employee-benefits/employees
Universal Life Insurance Voluntary Benefit Transamerica (888) 763-7474 www.tebcs.com
Vision Vision Physicians Eyecare Plan (800) 368-9609 www.physicianseyecareplan.com
Wellness Works Your Family & Well-Being RSFH (843) 720-8400 https://wellnessworks.rsfh.com
WellnessWorksTeam@rsfh.com