Important Contacts

ITEMCATEGORYRSF/VENDORPHONEWEBSITE/EMAILADDITIONAL INFO
Benefits Questions(833) 474-RSFH (7734)rsfbenefits@benefitfocus.com
Human Resources Benefits DepartmentRoper St. Francis Healthcare(843) 720-8400hrbenefitsteam@rsfh.com
Find a Doctor/ Schedule an AppointmentMedicalRSF Health Alliance network(843) 606-7237
Information, Enrollment and Provider DirectoriesMedicalwww.rsfbenefits.hrintouch.com
Claims and Plan Administration IssuesMedicalBlueCross BlueShield of South Carolina(888) 314-5059www.southcarolinablues.com/rsfLogin to My Health Toolkit
Family Medical LeaveMedicalCareWorks Absence Management(855) 577-6802https://timeoff.careworksabsence.com
PharmacyPrescription DrugsExpress Scripts(844) 730-1971www.express-scripts.com/roperstfrancis
Mail Service PharmacyPrescription DrugsMagellan Rx Home(800) 424-1771www.mrxinfo.com
DentalDental and VisionDelta Dental(800) 335-8266www.deltadentalsc.com
VisionDental and VisionPhysicians Eyecare Plan(800) 368-9609www.physicianseyecareplan.com
Healthcare FSATax-Free SavingsStanley, Hunt, DuPree & Rhine (SHDR), a division of BB&T(800) 768-4873www.shdr.com/flex
Dependent Care FSATax-Free SavingsStanley, Hunt, DuPree & Rhine (SHDR), a division of BB&T(800) 768-4873www.shdr.com/flex
HSA Tax-Free SavingsStanley, Hunt, DuPree & Rhine (SHDR), a division of BB&T(800) 768-4873www.shdr.com/flex
Short-Term DisabilityIncome ProtectionThe Farmington Company (Humana)(800) 445-9067cs@farmingtonco.com
Long-Term DisabilityIncome ProtectionThe Hartford(888) 763-7474www.thehartfordatwork.com
Basic LifeIncome ProtectionThe Hartford(888) 755-1503www.thehartfordatwork.com
Supplemental LifeIncome ProtectionThe Hartford(888) 755-1503www.thehartfordatwork.com
Dependent LifeIncome ProtectionThe Hartford(888) 755-1503www.thehartfordatwork.com
2019 Critical Illness InsuranceVoluntary BenefitThe Hartford(866) 547-4205
2019 Universal Life InsuranceVoluntary BenefitTransamerica(888) 763-7474www.tebcs.com
2018 Whole Life InsuranceIncome ProtectionThe Farmington Company (Voya)(800) 621-0067cs@farmingtonco.com
403(b) PlanRetirementTransamerica(800) 755-5801
(843) 724-2918 (RSF onsite)
(843) 402-1890 (RSF onsite)
rsfh.trsretire.comRoper office located in Roper MOB; St. Francis located in Volunteer Office; Mt. Pleasant in room 1742
Wellness WorksYour Family & Well-BeingRSFH(843) 720-8400WellnessWorksTeam@rsfh.com
myDIABETESYour Family & Well-BeingWellness Coach(843) 724-2126
(843) 724-2670 (fax)
WellnessWorksTeam@rsfh.com
Health and Wellness ClassesYour Family & Well-BeingAdvantage Program(843) 724-2489
Employee Assistance ProgramYour Family & Well-BeingCarolina Healthcare Systems(800) 384-1097www.chs-eap.org/rsfh
Back-Up CareYour Family & Well-BeingBright Horizons(877) 242-2737www.careadvantage.com/roperstfrancisUsername: roper | Password: stfrancis
Child CareYour Family & Well-BeingRoper St. Francis Learning Center(843) 722-2293
College CoachingYour Family & Well-BeingBright Horizons(888) 527-3550https://passport.getintocollege.com
rsf@getintocollege.com