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IMPORTANT: If you do not elect your benefits during the annual Open Enrollment period or within 31 days of your date of hire, you will not have Roper St. Francis health plan coverage until the next year unless you have a qualified life event.

HAVE A QUESTION?

If you can’t find an answer to your question after reviewing the information on this site, please email HRBenefitsTeam@rsfh.com or call (843) 720-8400.

 

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Visit Your Doctor

Visit Your Doctor

Through our medical plans, you will get great care at the lowest cost by using physicians and facilities in the Roper St. Francis Health Alliance network. Through the network, you’ll be cared for by first-class doctors representing all specialties, from primary to complex care, with convenient locations in nearly every corner of the Lowcountry.

Have a Question?

Review the information found throughout this site. If you can’t find an answer to your question, please email rsfbenefits@benefitfocus.com or call (833) 474-RSFH(7734)

What is the Roper St. Francis Health Alliance network?

The Roper St. Francis Health Alliance was formed from the ground up to provide great care to residents of the Lowcountry. It is a strategic collaboration between Roper St. Francis and both independent and employed physicians designed to provide high-quality and cost-efficient care by focusing on wellness and patient engagement.

What are the benefits of the Roper St. Francis Health Alliance?
  • Your costs are almost always lowest when you use an RSFHA provider.
  • You get access to a centralized network of doctors collaborating to deliver the highest-value care to you and your family.
  • You have less paperwork when getting care from different RSFHA provider.
  • Your care is better coordinated between RSFHA member doctors and providers.
  • You have increased access and convenience places to receive healthcare services.
  • You get access to a dedicated team who help you navigate through the healthcare system, answer your questions and simplify complex medical situations.
Which providers are in the Roper St. Francis Health Alliance network?

Total Network

Hospitals

  • Roper Hospital
  • Bon Secours St. Francis Hospital
  • Roper St. Francis Mount Pleasant Hospital
  • Roper Hospital—Berkeley
  • MUSC Children’s Hospital

Urgent/After Hours Care

  • Roper St. Francis Express Care and After Hours
  • Doctor’s Care

Other Healthcare Services

  • Home health and hospice
  • Therapy providers
  • Chiropractors
  • Audiologists
How do I find out if my provider is in the Roper St. Francis Health Alliance network?

Visit https://findadoctor.rsfhealthalliance.com/InternalCIN and select your health plan option.

Get the Care You Need to Manage Chronic Health Issues

You can now get one-on-one care coordination to manage chronic health issues through the Roper St. Francis Health Alliance. A dedicated team of registered nurse care managers is available through the service to help eligible Roper St. Francis health plan participants to achieve their health goals.

If you’re selected for the service, your Roper St. Francis Physician Partners primary care provider will call you or provide you with information during your next office visit. You may also be contacted directly by a nurse care manager.

Interested in learning more? Call (843) 606-7070.

Get the Care You Need to Manage Chronic Health Issues

You can now get one-on-one care coordination to manage chronic health issues through the Roper St. Francis Health Alliance. A dedicated team of registered nurse care managers is available through the service to help eligible Roper St. Francis health plan participants to achieve their health goals.

If you’re selected for the service, your Roper St. Francis Physician Partners primary care provider will call you or provide you with information during your next office visit. You may also be contacted directly by a nurse care manager.

Interested in learning more? Call (843) 606-7070.