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IMPORTANT: If you do not elect your benefits during the annual Open Enrollment period or within 31 days of your date of hire, you will not have Roper St. Francis Healthcare health plan coverage until the next year unless you have a qualified life event as defined by the IRS.


If you can’t find an answer to your question after reviewing the information on this site, please email or call (843) 720-8400.



Blue CareOnDemand

Blue CareOnDemand

Blue CareOnDemand is a convenient new service from BlueCross BlueShield of South Carolina. All you need is your computer or mobile device to see a doctor any time, day or night. During your video visit, the doctor will ask questions, answer questions, diagnose your symptoms and, if appropriate, call in a prescription to your local pharmacy.

How to Use It

There are two easy ways to use Virtual Visits through Blue CareOnDemand:

  1. Download the Blue CareOnDemand mobile app from the App Store or Google Play
  2. Visit must register before you can start using the service.

Learn More.

Have a Question?

Review the information found throughout this site. If you can’t find an answer to your question, please email or call (843) 720-8400.

What types of conditions can doctors treat?
  • Cold and flu symptoms
  • Bronchitis and other respiratory infections
  • Sinus infections
  • Pinkeye
  • Ear infections
  • Allergies
  • Migraines
  • Rashes and other skin irritations
  • Urinary tract infections
  • And more!
When should you use video visits?
  • You need to see a doctor, but can’t fit it into your schedule
  • Your doctor’s office is closed
  • You feel too sick to drive
  • You have children at home and don’t want to bring them with you
  • You’re on business travel and stuck in a hotel room

Blue CareOnDemand is not a replacement for your primary care doctor. You should continue scheduling office visits for regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911.